Business Administration Design ID

  • Employer Profile

    Design ID

  • Level

    Business Administration > Level 3

  • Positions


  • Location

    23 Lisburn Road, Hillsborough, BT26 6AA

  • Salary


  • Start date

  • Location Type


Job Description

Administration Apprentice: Job Description

Duties and Responsibilities

  • Coordinate office activities and operations to secure efficiency and compliance to all company policies

  • Provide support to HR, Finance, Marketing and BID Departments

  • Support Business Administrator with day to day duties

  • Create maintain and update records and databases as required

  • Maintain and control Project Quality Procedures

  • Submit timely reports as assigned

Person Specification

Technical Skills:

  • Sound IT skills

  • Ability to use a wide range of Computer software packages


Behavioural Skills:

  • Ability to work well in a team

  • Problem Solving skills

  • Ability to work to deadlines and within allocated timeframes

  • Good verbal and written communication skills

  • Pro-active attitude

  • Intent to learn and improve quality of outputs throughput placement

  • Adaptable to work on a wide variety of projects

Applicable courses

Whilst you are applying to an employer through Workplus you must apply directly to the training providers to secure your place on the apprenticeship course.

Business AdministrationBelfast Metropolitan College


The apprenticeship in business administration at level three offers work-based skills development for those interested in progressing their career in administration further with an industry-recognised qualification. Apprenticeships are a great pathway to consider over and above the traditional academic methods of learning, offering you the option to earn whilst you learn.

As part of the course, successful applicants will undertake a Level 3 Business Administration Diploma as well as essential skills qualifications in Numeracy, Literacy and ICT skills if required.


Mandatory and optional modules to be chosen from the following:

  • Communicate in a business environment

  • Principles of business communication and information

  • Principles of administration

  • Principles of business

  • Manage personal and professional development

  • Produce business documents

  • Produce minutes of meetings

  • Provide administrative support for meetings

  • Administer finance

  • Develop a presentation

  • Analyse and present business data

  • Manage an office facility

  • Organise and deliver customer service

  • Resolve customers’ complaints

  • Spreadsheet software

  • Database software

  • Using e-mail

  • Word Processing Software

  • Website software

  • Manage a budget

  • Develop and implement an operational plan

  • Manage a project

  • Manage business risk

  • Understand the customer environment

  • Principles of digital marketing and research

  • Principles of marketing stakeholder relationships

  • Principles of market research

  • Principles of leadership and management

  • Principles of social media within a business

  • Principles of marketing and evaluation


City & Guilds Level 3 Diploma in Business Administration

Validated By

City & Guilds


16-24 Fully Funded

Entry Criteria

To eligible for the apprenticeship in business administration at level 3, you must be employed or be about to take up paid employment as an apprentice with a Northern Ireland based company for a minimum of 21 hours per week. 

The apprenticeship in business administration is open to those aged 16 -24 years who have attained the minimum school leaving age in Northern Ireland.



Start Date

Friday 01 September 2023

End Date

Sunday 26 May 2024

Progression Pathway

Level 4 or 5 qualifications.

This qualification could potentially lead to jobs such as Personal Assistant, Office supervisor, Team leader and Manager.

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Applications open