Pensions Admin Apprentice (Business Management) 3173

  • Employer Profile


  • Apprenticeship Type

    Business Management > Level 5

  • Positions


  • Location

    The Linen Loft, 27 - 37 Adelaide Street, Belfast, BT2 8FE

  • Salary


  • Start date

  • Location Type


Job Description

Do you want to start an apprenticeship that will provide you with:

  • The opportunity to gain a 3rd level qualification while working in a supportive environment

  • A structured training plan which will help you grow your knowledge and drive your career

  • Your own personal development plan to support you as you grow with our busy and successful organisation

  • A challenging environment in which you can develop both personally and professionally?

  • A competitive salary and excellent benefits package?

If so, this is the role for you.

We recruit the best, and are looking for the future influencers of our industry. You will need to be innovative, driven and want to make an impact in our organisation. We will provide you with a supported environment to implement the learning from your apprenticeship.  

We are looking for candidates who are intelligent, ambitious and great at working with people. You should enjoy solving complex problems and be interested in the financial services industry and areas affecting it. You will be well organised and proactive, calm under pressure and have the ability to communicate well at all levels (written and verbal). 

You will be a conscientious individual with exceptional attention to detail and the ability to think critically and logically.


Person Specification

Key Responsibilities

We can offer you an apprenticeship opportunity that is the first step in a high profile career.

After full training, you will be exposed to various issues arising in the world of pension administration. Our team carries out all types of exercises such as; winding up pension schemes (i.e. closing the scheme and ending the trust); calculating the pension that would be payable to members and carrying out in depth reviews of past and current practices of administering pension schemes, all the while providing an excellent service to the members of our schemes. This variation makes Spence an exciting opportunity for anyone interested in a career in pensions.

You will become a key contact to pension members answering queries over the phone and via written communication. You will become effective at providing clear and accurate information to members and beneficiaries.

Essential Criteria

  • A Level (or equivalent) Mathematics grade B or above

  • GCSE (or equivalent) grades A – C in Mathematics and English

  • Excellent IT Skills and proficient in Microsoft Packages, i.e. Word, Excel

  • Experience of working pro actively and using your own initiative to complete tasks

  • Excellent verbal and written communication skills


Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required.

All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check.

As part of the pre-hire process the successful candidate will be subject to reference checking security vetting.

3173 is an Equal Opportunity Employer.

Applying with a disability or long-term health condition?

As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us.

If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements.  We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially.  To discuss this further please call 028 9041 2000 and ask to speak to a member of the People & Culture team.

Applicable courses

Whilst you are applying to an employer through Workplus you must apply directly to the training providers to secure your place on the apprenticeship course.

Business ManagementSouth West College


This qualification provides the perfect foundation for your successful career in business management in the private or public sector. The Foundation Degree in Business Management focuses on developing your knowledge, skills and abilities to prepare you for a range of careers in business such as Management, Marketing, Finance and Economics. Learners are supported to be entrepreneurial in their outlook to reflect local and regional economic needs.

The course will allow students the opportunity to study a range of modules relevant to Business Management including accounting, entrepreneurship, management, marketing, organisational behaviour and change, economics, global business environment, finance for decision making, marketing management. Work based learning will be part of the course in Year 2 allowing the students to complete a problem-solving project based on the workplace that they are working in. Furthermore, students will learn academic and career enhancement skills which will support successful study on the course. There is a strong focus on industry engagement, with live projects and industry visits. The course will involve students attending lectures and seminars with lecturing staff together with a weekly tutorial session with the course director. Learning will be through a blended approach where learning is supported via the College VLE.


Modules focus on equipping Learners with the skills, knowledge and abilities to secure a management position in a business. The modules taken include:

  • Academic and Career Enhancement Skills

  • Principles of Management

  • Principles of Marketing

  • Principles of Accounting

  • Principles of Economics

  • Foundations of Entrepreneurship

  • Organisational Behaviour and Change

  • Global Business Environment

  • Finance for Decision Making

  • Marketing Management

  • Work Based Learning


Foundation Degree

Validated By

Ulster University


18+ Fully Funded

Entry Criteria

Range 64- 72 UCAS points, four GCSE passes to include English and Maths at grade C (or equivalent), ‘A’ Levels or an approved qualification at Level 3 or via the College’s APEL process. Where an applicant does not hold the formal academic requirements for entry to the programme, but can demonstrate relevant experiential learning across a range of industries, they may apply for admission through the College Accreditation of Prior Experiential Learning (APEL) process. In such cases, contact the Course Director for the programme who will advise further. To be eligible to commence study on this HLA Pathway, applicants must have secured full-time paid employment in a relevant business sector.

Any applicant whose first language is not English or who has not achieved a grade C in a recent GCSE in English Language should demonstrate their competence in written and spoken English at IELTS – Academic 6.0, with minimum 5.5 in all four elements of the test. Trinity ISE - Pass at Level 3 (with a Pass in each component) also meets this requirement for Tier 4 visa purposes.



Start Date

Thursday 12 September 2024

End Date

Sunday 27 June 2027

Progression Pathway

The programme offers progression to: Part-time Ulster University BSc Hons in Business Studies (delivered at South West College); Ulster University’s BSc (Hons) Business with Specialisms full-time or part-time at Magee College; or other degrees at Ulster University. More options are available through the UCAS or CAO system.

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