Business Administration Pinnacle Growth Group

  • Employer Profile

    Pinnacle Growth Group

  • Apprenticeship Type

    Business Administration > Level 3

  • Positions


  • Location

    42, Bachelors Walk, Lisburn, BT28 1XN

  • Salary


  • Start date

  • Location Type


Job Description

The company:

This organisation is a business consultancy firm dedicated to helping clients unlock their full potential and achieve tangible business growth. With expertise across various industries, they provide practical and honest advice, resulting in increased turnover, improved profit margins, and the creation of new job opportunities.

What would a typical day look like for you?

Providing support to a team of 10 professionals, you will be at the core of the business to ensure the administration and operational procedures run as smoothly as possible. A truly varied role, you will provide support to the Managing Director, General Manager and the wider business. Fantastic time to join a growing business as your experience and knowledge increases the role can develop to incorporate the skills you have learned.

Some of the responsibilities will be;

  • General business administration, learning accounting, payroll systems. Invoice management, coding and generating invoices, communicating with clients around fee payment, sending reminders and following up on slow payments.

  • Inputting timesheets and processing expense claims for the wider team

  • Coordinate meetings (in-person and hybrid), conference calls, travel arrangements (domestic), business lunches and dinners plus other adhoc events

  • General office duties: incoming and outgoing post, photocopying, archiving, ordering and maintaining stock levels in the office

  • Preparing documentation for suppliers and clients

  • Running and presenting necessary reports

  • Reconciliation of business costs such as car parking, contractors, office equipment

  • Other adhoc duties as required

Person Specification

Your skills:

You will enjoy working in a smaller team, with the ability to focus and self-motivate to complete tasks thoroughly. This business is well known and highly regarded, and your skills will be fundamental to the organisation’s success.


  • Strong IT skills with the ability to learn new systems and processes.

  • Excellent communication skills both verbal and written

  • Proactively look for and take on tasks which will ensure the smooth running of the business

  • Enthusiastic, keen to learn and adaptable

  • Reliable, with a high level of confidentiality

This is a fantastic opportunity to work with a solid organisation who value their staff, in a culture that promotes teamwork, where individuals are encouraged to grow within their role to achieve the overall goals of the organisation.

Your Package/Benefits:

  • £18k  - £20 depending on experience 

  • Lisburn area 

  • Private health insurance

  • Free parking 

  • 9am-5pm hybrid working – 3 days in office and 2 at home

Applicable courses

Whilst you are applying to an employer through Workplus you must apply directly to the training providers to secure your place on the apprenticeship course.

Business AdministrationBelfast Metropolitan College


The apprenticeship in business administration at level three offers work-based skills development for those interested in progressing their career in administration further with an industry-recognised qualification. Apprenticeships are a great pathway to consider over and above the traditional academic methods of learning, offering you the option to earn whilst you learn.

As part of the course, successful applicants will undertake a Level 3 Business Administration Diploma as well as essential skills qualifications in Numeracy, Literacy and ICT skills if required.


Mandatory and optional modules to be chosen from the following:

  • Communicate in a business environment

  • Principles of business communication and information

  • Principles of administration

  • Principles of business

  • Manage personal and professional development

  • Produce business documents

  • Produce minutes of meetings

  • Provide administrative support for meetings

  • Administer finance

  • Develop a presentation

  • Analyse and present business data

  • Manage an office facility

  • Organise and deliver customer service

  • Resolve customers’ complaints

  • Spreadsheet software

  • Database software

  • Using e-mail

  • Word Processing Software

  • Website software

  • Manage a budget

  • Develop and implement an operational plan

  • Manage a project

  • Manage business risk

  • Understand the customer environment

  • Principles of digital marketing and research

  • Principles of marketing stakeholder relationships

  • Principles of market research

  • Principles of leadership and management

  • Principles of social media within a business

  • Principles of marketing and evaluation


City & Guilds Level 3 Diploma in Business Administration

Validated By

City & Guilds


16+ fully funded

Entry Criteria

To eligible for the apprenticeship in business administration at level 3, you must be employed or be about to take up paid employment as an apprentice with a Northern Ireland based company for a minimum of 21 hours per week. 

The apprenticeship in business administration is open to those aged 16 -24 years who have attained the minimum school leaving age in Northern Ireland.



Start Date

Sunday 01 September 2024

End Date

Monday 26 May 2025

Progression Pathway

Level 4 or 5 qualifications.

This qualification could potentially lead to jobs such as Personal Assistant, Office supervisor, Team leader and Manager.

Business AdministrationNetwork Personnel


This apprenticeship is suitable for a new employee, or an existing employee taking on new responsibilities or moving to a different role in an administrative setting, who is working at a supervisory level and needs to advance their competency & knowledge in administration.

The Business Administration Apprenticeship is delivered on an ongoing basis so the apprentice can start them at any time on our current classes. 

Apprenticeships last approximately 12-18 months. Learners will attend class either in their workplace or in Network Personnel Offices.

The employer will receive a £538 bonus for each employee who completes the qualification.



  • Business Communication

  • Principles of Administration


  • Preparing for Quality Audits

  • Utilising Social Media

  • Implementing Change

  • Project Management

  • Developing Office Procedures

  • Analysing & Presenting Business Data

  • Human Resource Aministration

  • Event Management

  • Managing Team Performance

  • Managing Customer Complaints

Learners will be assessed using the following:

  • Direct observation in the work environment

  • Reflective account of work activities

  • Submission of work products/evidence

  • Assignments and case studies

  • Questioning (oral and written)


Level 3 Diploma in Business Administration

Validated By



16+ fully funded

Entry Criteria

Participants who do not hold English, Maths and/or ICT GCSE grade C or above will be required to complete an additional Essential Skills element as part of this framework.

Eligibility criteria for Apprenticeships:

  • All Ages (16+)

  • Working a minimum of 21 hours per week  (not in education or training) which includes their time to attend class

  • Allowed to attend class for 6 hours per month (we divide this into 1 x 3 hour session every 2 weeks) during working hours which they must be paid for. These are currently being delivered remotely through Microsoft Teams, so apprentices can join classes from home or work. 



Start Date

Wednesday 03 July 2024

End Date

Tuesday 01 July 2025

Progression Pathway


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