Work+

Applicant
Employer

Business Administration Blaney

  • Employer Profile

    Blaney

  • Apprenticeship Type

    Business Administration > Level 2

  • Positions

    1

  • Location

    37, Carnearney Road, Ballymena, BT42 2PJ

  • Salary

    £

  • Start date

  • Location Type

    Office

Job Description


As a manufacture and world wide exporter of Agri machinery, we have numerous operational areas for the right candidate to gain experience and grow their career.

Position Overview: We are seeking a motivated and detail-oriented individual to join our team as a Business Administration Assistant. The successful candidate will play a key role in supporting our administrative functions, contributing to the efficient operation of the organization.

Responsibilities:

  • Perform general administrative tasks, including answering phone calls, responding to emails, and managing correspondence.

  • Assist with supporting customer service with queries.

  • Scheduling appointments, meetings, and conferences for management and staff.

  • Support export activities with arranging travel and accommodation.

  • Support purchasing with supplier quotations and ordering.

  • Maintain and update company databases and filing systems, ensuring accuracy and confidentiality of information.

  • Prepare and distribute internal and external communications, such as emails, letters, and reports.

  • Assist with basic accounting tasks, such as invoicing, processing orders & payments, and reconciling accounts.

  • Assist with despatching daily orders and liaising with transport companies involved.

  • Support logistics and assist with customs documentations

  • Support HR activities, including recruitment, onboarding, and employee record maintenance.

  • Coordinate office supplies and equipment procurement, ensuring adequate stock levels and optimal utilization.

  • Assist in organizing company events, workshops, and training sessions.

  • Provide administrative support to various departments as needed.

Benefits:

  • Competitive salary

  • Employee discount

  • Pension scheme

  • Professional development opportunities

Person Specification


  • Experience with office software applications, such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and proficiency in data entry and record-keeping.

Skills and Abilities:

  • Excellent communication skills, both written and verbal, with the ability to interact professionally with colleagues and external contacts.

  • Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively.

  • Proficiency in administrative tasks, including answering phone calls, responding to emails, and managing correspondence.

  • Ability to maintain confidentiality of sensitive information and handle confidential materials with discretion.

  • Proactive attitude and willingness to take initiative in completing tasks and assisting team members as needed.

  • Basic understanding of accounting principles and experience with basic accounting tasks, such as invoicing, processing payments, and reconciling accounts, is desirable.

  • Familiarity with HR processes and procedures, including recruitment, onboarding, and employee record maintenance, is a plus.

  • Ability to work independently with minimal supervision as well as collaboratively within a team environment.

Personal Attributes:

  • Professional demeanour and positive attitude, with a commitment to providing excellent customer service to both internal and external stakeholders.

  • Adaptability and flexibility to work in a fast-paced and dynamic environment, handling multiple tasks and changing priorities with ease.

  • Problem-solving skills and ability to remain calm under pressure, resolving issues efficiently and effectively.

  • Strong work ethic and reliability, with a commitment to meeting deadlines and delivering high-quality work.

  • Continuous learner mindset, with a willingness to acquire new skills and knowledge to enhance job performance and contribute to the success of the organisation.

Applicable courses

Whilst you are applying to an employer through Workplus you must apply directly to the training providers to secure your place on the apprenticeship course.

Business AdministrationNetwork Personnel

Description

This apprenticeship will help the learner develop essential knowledge and skills relevant to their role such as managing information and supporting events. It will also give them the opportunity to gain an understanding of project management, innovation and change in the business environment.

The Business Administration Apprenticeship is delivered on an ongoing basis so the apprentice can start them at any time on our current classes. 

Apprenticeships last approximately 12-18 months. Learners will attend class either in their workplace or in Network Personnel Offices.

The employer will receive a £538 bonus for each employee who completes the qualification.

Modules

Mandatory:

  • Administrative Processes

  • Information Management

Optional:

  • Diary Management

  • Information Technology

  • Payroll Processing

  • Excellent Customer Service

  • Collating Data

  • Reception Services

  • Producing Minutes

  • Website Software

  • Preparing for Presentations

  • Database Management

Learners will be assessed using the following:

  • Direct observation in the work environment

  • Reflective account of work activities

  • Submission of work products/evidence

  • Assignments and case studies

  • Questioning (oral and written)

Award

Level 2 Diploma in Business Administration

Validated By

ICQ

Eligibility

16+ fully funded

Entry Criteria

Participants who do not hold English, Maths and/or ICT GCSE grade D or above will be required to complete an additional Essential Skills element as part of this framework.

Eligibility criteria for Apprenticeships:

  • All Ages (16+)

  • Working a minimum of 21 hours per week  (not in education or training) which includes their time to attend class

  • Allowed to attend class for 6 hours per month (we divide this into 1 x 3 hour session every 2 weeks) during working hours which they must be paid for. These are currently being delivered remotely through Microsoft Teams, so apprentices can join classes from home or work. 

Duration

1

Start Date

Wednesday 03 July 2024

End Date

Tuesday 01 July 2025

Progression Pathway

Level 3 apprenticeship

Business AdministrationBelfast Metropolitan College

Description

This ApprenticeshipsNI course offers entry-level work-based skills development for those interested in a career journey in the world of Business Administration. Apprenticeships are a great pathway to consider over and above the traditional academic route for school leavers. They offer you an option to earn while you learn, providing valuable skills and experience as well as qualifications relevant to the industry you work in.

The apprenticeship in business administration is assessed in your workplace by one of our skilled Trainer Assessors, who will support you throughout your apprenticeship journey.

The Trainer Assessor will work closely with you and your employer to help you achieve your qualification and develop the skills and experience to be successful in your job role.

Modules

Mandatory and optional modules to be chosen from the following:

  • Health and safety in a business environment

  • Meet and welcome visitors in a business environment

  • Understand working in a customer service environment

  • Manage diary systems

  • Produce business documents

  • Collate and report data

  • Store and retrieve information

  • Produce minutes of meetings

  • Handle mail

  • Provide reception services

  • Prepare text from notes using touch typing

  • Prepare text from shorthand

  • Prepare text from recorded audio instruction

  • Understand the use of research in business

  • Archive information

  • Maintain and issue stationery and supplies

  • Use and maintain office equipment

  • Contribute to the organisation of an event

  • Organise business travel or accommodation

  • Provide administrative support for meetings

  • Administer human resource records

  • Administer the recruitment and selection process 68

  • Administer parking dispensations

  • Administer finance

  • Communication in a business environment

  • Buddy a colleague to develop their skills

  • Principles of providing administrative services

  • Principles of business document production and information management

  • Understand employer organisations

  • Employee rights and responsibilities

  • Process information about customers

  • Develop customer relationships

  • Deliver customer service

  • Principles of marketing theory

  • Principles of digital marketing

  • Bespoke software

  • Spreadsheet software

  • Exploring social media

  • Processing customers’ financial transactions

  • Data management software

  • Principles of customer relationships

  • Manage personal performance and development

  • Develop working relationships with colleagues

  • Principles of team leading

  • Using email

  • Presentation software

  • Word processing software

  • Website software

  • Know how to publish, integrate and share using social media

  • Payroll processing

  • Principles of equality and diversity in the workplace

  • Understand the safe use of online and social media platforms

Award

Level 2 Diploma in Business Administration

Validated By

City & Guilds

Eligibility

16+ fully funded

Entry Criteria

Set by employer

A compulsory component of your apprenticeship course if you have not attained GCSE Grade C in Maths, English and ICT.  Those who can provide certificates of GCSE pass grades at enrolment  will be exempt from the essential skills element of the course.

Duration

2

Start Date

Thursday 12 September 2024

End Date

Sunday 31 May 2026

Progression Pathway

This qualification has the potential to provide career opportunities such as Secretary, Receptionist, Administrator, Personal assistant, Office supervisor, Team leader, and Manager.

Upon successful completion of this Level 2 apprenticeship, you will have the opportunity to progress to a Level 3 ApprenticeshipsNI programme. Subject to continued employment in a relevant job role.

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