Job Description
DMS Ireland is a Chartered Institute of Personnel & Development Centre providing qualifications for those in Human Resources and Learning & Development at levels 3, 5 and 7.
The Chartered Institute of Personnel and Development (CIPD) is The Professional Body for People Professionals with over 150,000 members worldwide.
DMS Ireland is an established CIPD Centre working with candidates on their CIPD Qualifications from all over the UK, Ireland and on an International basis.
We currently require the role of Office Support Administrator to assist in the learner experience of our candidates from enquiry stage, registrations, working through their qualification and completion. The role will be key in supporting the Managing Director and Business Development Manager and the wider facilitation team. The role is varied across a range of functions of the business including:
Candidate journey assistance and programme scheduling
Updates to DMS App and Candidate portal
System/database updates
Diary management
Marketing support
Event support
Recording candidate feedback
Preparing PowerPoint for facilitators
Updating recordings and webinars
There will be additional areas to assist as required.
Person Specification
The values at DMS Ireland are: Professionalism, Integrity and Team working
We require a person who can live our values and have the following personal attributes:
A team player with a positive outlook and strong work ethic
The ability to be flexible and adapt to changing situations
An excellent communicator: written and in person
Excellent in the use of IT: to include all Microsoft Office applications
Excellent attention to detail and commitment to high standard of customer service