Terms & Conditions

Terms & Conditions

These Terms & Conditions explain the rules for using Workplus websites, web apps, platforms and related services.

Workplus is the trading name of Workplus Apprenticeships Ltd, a company registered in Northern Ireland under company number NI660269. Our registered office and main trading address is Ormeau Baths, 18 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS. Our VAT number is 322719905.

To contact us, please email richard@workplus.app.

By accessing or using Workplus, you agree to these Terms. If you do not agree to these Terms, you should not use Workplus.

Who these Terms apply to

These Terms apply to users of Workplus services, including visitors to our website, Career Explorers, applicants, parents, guardians, teachers, careers advisers and other supporters, employers, employer account users, education providers, delivery partners, event attendees and other organisations or individuals who interact with Workplus.

Employers may also be subject to separate commercial terms, service agreements, campaign terms, statements of work, data processing terms or data sharing agreements. If there is any conflict between these public Terms and a signed agreement with an employer or partner, the signed agreement will take precedence for that specific service.

About the Workplus platform

Workplus provides a digital platform and related services to help Career Explorers, applicants, employers, education providers and partners connect around early talent, apprenticeships, work experience, placements, career exploration, jobs, training and related opportunities.

The services may include:

  • employer profiles;

  • opportunity listings;

  • campaign pages;

  • Career Explorer and applicant accounts;

  • employer accounts;

  • application tools;

  • dashboards;

  • communications;

  • events, webinars and application support;

  • reporting and analytics;

  • related support services.

We may update, change, suspend or withdraw parts of Workplus from time to time to reflect changes to our services, technology, users’ needs or business priorities.

Key terms used in these Terms

Workplus platform means our website, web app, employer portal, applicant or Career Explorer portal, campaign pages, employer profiles, opportunity listings, application tools, dashboards, communications, reporting tools and related digital services.

Career Explorer means an individual who uses Workplus to explore employers, careers, apprenticeships, work experience, placements, jobs, training or other opportunities.

Applicant means an individual who applies for an opportunity through Workplus or otherwise submits information to be considered for an opportunity.

Employer means an organisation that uses Workplus to create an employer profile, promote opportunities, receive applications, participate in campaigns or access related services.

Employer user means a person who uses Workplus on behalf of an employer, such as an account administrator, hiring manager, HR contact, marketing contact, mentor or other representative.

Supporter means a parent, guardian, teacher, careers adviser, school representative, community organisation representative or other person who supports a Career Explorer or applicant.

Access to Workplus

You may access some areas of the Workplus website without registering. Other areas of the Workplus platform require an account.

We do not guarantee that Workplus, or any content on it, will always be available or uninterrupted. Access may be suspended, restricted or withdrawn for maintenance, security, system failure, service changes or reasons beyond our control.

You are responsible for ensuring that anyone who accesses Workplus through your internet connection or account is aware of these Terms and complies with them.

Accounts and passwords

If you create an account or are provided with login details, you must keep your login details confidential and must not share them with anyone else.

You must provide accurate and up-to-date information when creating and using an account. You must promptly notify us if you know or suspect that anyone else knows your login details or has accessed your account without permission.

We may disable any account, user identification code or password at any time if we reasonably believe you have failed to comply with these Terms, if there is a security concern, or if we need to protect Workplus, our users or our services.

Use by Career Explorers and applicants

Career Explorers may use Workplus to explore employers, careers, opportunities, events, resources and related information.

Applicants may use Workplus to apply for opportunities and manage application-related information.

Career Explorers and applicants are responsible for ensuring that the information they provide is accurate, complete, up to date and not misleading. You must not submit information on behalf of another person unless you have appropriate authority or consent to do so.

Submitting an application through Workplus does not guarantee that you will be shortlisted, interviewed, offered employment, offered an apprenticeship, offered training, offered work experience or accepted onto any opportunity.

Employers are responsible for their own recruitment, selection, employment and training decisions. Workplus does not employ applicants unless this is expressly stated in relation to a specific role.

Use by parents, guardians, teachers, careers advisers and supporters

Supporters may use Workplus resources to help Career Explorers and applicants understand employers, careers, applications and opportunities.

Supporters must not create accounts, submit applications or provide personal data on behalf of a Career Explorer or applicant unless they have appropriate authority or consent to do so.

Use by employers and employer users

Employers may create an account on the Workplus platform to manage their organisation profile, submit information about their organisation, upload or provide images, video links, logos, copy, opportunity details and related content, manage applications, participate in campaigns and access related services.

Employers are responsible for:

  • ensuring that all employer profile content and opportunity information is accurate, lawful, up to date and not misleading;

  • ensuring they have the necessary rights, permissions and consents to provide content to Workplus;

  • ensuring that public-facing content does not include personal data unless this has been agreed with Workplus and the relevant individual has been informed and, where necessary, has given consent;

  • complying with applicable employment, equality, immigration, safeguarding, health and safety, data protection and advertising laws;

  • their own recruitment, selection, interview, offer, employment and onboarding decisions;

  • communications with applicants outside the Workplus platform;

  • ensuring that employer users keep login details secure and use the platform appropriately.

Workplus may review, edit for formatting, decline to publish or remove employer content where we reasonably consider it inaccurate, unlawful, inappropriate, outdated, inconsistent with Workplus’ services or likely to cause harm to Workplus, users or third parties.

Employer profile and opportunity content

By providing employer profile content, opportunity information, logos, images, video links, copy or other materials to Workplus, the employer confirms that it has the right to provide that content and grants Workplus a non-exclusive, royalty-free licence to host, store, copy, edit for formatting, publish, display, distribute and promote that content for the purpose of delivering and promoting Workplus services, campaigns and opportunities.

Employers retain ownership of their own content, but Workplus may use that content as reasonably necessary to provide the agreed services and promote relevant opportunities.

No guarantee of outcomes

Workplus aims to make it easier for Career Explorers, applicants, employers and partners to connect around opportunities. However, Workplus does not guarantee:

  • that any Career Explorer or applicant will secure employment, an apprenticeship, training, work experience, a placement, an interview or any other opportunity;

  • that any employer will receive a particular number or quality of applications;

  • that an opportunity will remain available;

  • that an employer, partner, college, university, training provider or other third party will take any particular action;

  • that any information provided by employers or third parties will always be complete, accurate or up to date.

Any specific commitments agreed with an employer or partner must be set out in separate written terms.

Acceptable use

You must use Workplus lawfully and appropriately. You must not:

  • misuse Workplus by introducing viruses, malware, trojans, worms, logic bombs or other harmful material;

  • attempt to gain unauthorised access to Workplus, user accounts, servers, databases or connected systems;

  • attack Workplus through a denial-of-service attack or distributed denial-of-service attack;

  • use Workplus to submit false, misleading, offensive, discriminatory, defamatory, unlawful or harmful content;

  • infringe any intellectual property, privacy, confidentiality or other rights;

  • use Workplus to harass, abuse, exploit, mislead or harm others;

  • scrape, copy, harvest or extract data from Workplus except as expressly permitted;

  • use Workplus for any purpose that is unlawful or inconsistent with these Terms.

If you breach this section, we may suspend or terminate your access and may report the breach to relevant authorities where appropriate.

Intellectual property

Unless otherwise stated, the copyright and other intellectual property rights in Workplus, including our website, platform, design, text, graphics, software, logos, images and other content, are owned by Workplus or our licensors.

You may print or download extracts from public areas of the website for your own personal or internal business use, provided that:

  • the content is not modified;

  • copyright and trade mark notices remain in place;

  • the content is not used in a misleading way;

  • the use is lawful and fair.

You must not reproduce, copy, adapt, distribute, sell, licence, exploit or include Workplus content in another website, system or service without our prior written permission, except as permitted by law or these Terms.

User content

You retain ownership of content that you provide to Workplus. By providing content to Workplus, you grant us the rights needed to host, store, copy, process, display, share, format and use that content for the purpose of providing and improving Workplus services, communicating with users, supporting applications, delivering campaigns and meeting legal or contractual obligations.

You are responsible for ensuring that any content you provide is accurate, lawful and does not infringe the rights of any other person.

You are responsible for keeping your own backups of content where appropriate.

Third-party links and services

Workplus may contain links to third-party websites, services, platforms, employers, education providers, partners or resources. These links are provided for convenience and information only.

We do not control third-party websites or services and are not responsible for their content, availability, privacy practices or terms. You access third-party websites and services at your own risk.

Linking to Workplus

You may link to the Workplus homepage or public pages in a way that is fair, legal and does not damage our reputation or take advantage of it.

You must not:

  • imply that Workplus endorses you, your organisation or your services where we have not done so;

  • misrepresent your relationship with Workplus;

  • use Workplus logos or trade marks without permission;

  • frame Workplus within another website;

  • link from a website that contains unlawful, offensive, misleading or inappropriate content.

We may withdraw linking permission at any time.

Privacy

We will use personal data as set out in our Privacy Policy. Please read our Privacy Policy to understand how we collect, use, share, store and protect personal data.

Cookies

Our website and platform may use cookies and similar technologies. Some cookies are necessary for Workplus to function. Optional cookies may help us analyse usage and improve services. You can manage cookie preferences where cookie settings are available.

Security

We take reasonable steps to protect Workplus and user data, but we do not guarantee that Workplus will be secure or free from bugs, viruses or other harmful material.

You are responsible for configuring your own devices, software and security protections to access Workplus safely. You should use your own virus protection software.

Accuracy of information

We aim to keep information on Workplus accurate and up to date, but we do not guarantee that all content will always be accurate, complete or current.

Employer profiles, opportunity listings and third-party information may be provided by employers or other organisations. Workplus is not responsible for decisions made in reliance on employer or third-party information.

Liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot be excluded or limited by law.

To the fullest extent permitted by law, Workplus will not be liable for any loss or damage arising from:

  • use of, or inability to use, Workplus;

  • reliance on content available through Workplus;

  • third-party websites, services, employers, partners or providers;

  • loss of profits, revenue, business, goodwill, opportunity, anticipated savings or data;

  • indirect or consequential loss;

  • viruses, distributed denial-of-service attacks or other harmful material;

  • unauthorised access caused by your failure to keep login details secure.

Where you are an employer or partner using Workplus under separate written terms, our liability will be governed by those separate terms where applicable.

Suspension and termination

We may suspend, restrict or terminate your access to Workplus if:

  • you breach these Terms;

  • we reasonably suspect misuse, fraud, unlawful activity or a security risk;

  • we need to protect Workplus, our users or third parties;

  • an employer or partner agreement ends;

  • we discontinue or materially change a service.

Changes to these Terms

We may update these Terms from time to time. The latest version will be published on our website. Your continued use of Workplus after changes are published means that you accept the updated Terms.

Governing law and jurisdiction

These Terms are governed by the law of Northern Ireland. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

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